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The IT Infrastructure Team can design, build, manage and support your entire IT Infrastructure (Linux or other) at a very reasonable cost. They can also help you with Launches, Rollouts, Data Center Relocations, System Expansions, Project Management, System Analysis and Network Optimization. This team has worked with start-ups with just a few servers to very large sites with a few hundred servers.
Mazda Technologies can be used to augment, replace or facilitate your IT infrastructure. Our objective is to provide a Mazda Technologies solution for all of your IT needs by giving you ready access to a group of the best technical people with experience in design, planning, support, management, implementation, and hardware. Mazda Technologies can help you coordinate, plan, and implement IT projects, rollouts, the building or improving of networks, and the technical infrastructure of your site or company.
Plus, our services are also scalable for customers who want to keep their IT overhead low by outsourcing their IT deployment and management. IT Outsourcing is fast becoming a preferred solution for many businesses, as companies realize that they do not need to engage full time staff to resolve the issues that arise with their networks and how cost effective outsourcing can be. On-call experts, on-call project managers and account representatives have been shown to do a better job than a limited one or two person IT department. By Outsourcing IT, your company can focus on its business not keeping systems up and end-users happy.
Why Use Mazda Technologies?
Focus is everything. You need to focus on your product, your customers, your investors and your employees. You don't need to add Operations headaches, service downtime and other woes to your list.
We provide high-quality, reasonable-cost, design, build, operations and 724 support solutions custom-tailored for your company. We do network design and implementation, Linux and Windows server engineering and support and we have a complete, cost-effective 724 Support solution for colo-based web sites and services.
Mazda Technologies can ensure your infrastructure is operating smoothly and reliably. So you can focus on everything else.
Offerings
Once your site or service is ready for a public launch (or Alpha/Beta), you will need to deploy on a low-cost infrastructure that is reliable enough to prove your service will work. And you probably have a deadline. We can help.
Mazda Technologies can very quickly bring your site on-line with your hardware and colo, or from Standsure partner companies. We can go from initial meeting to go-live in just a few weeks, and can keep the site up and running so you can concentrate on YOUR key deliverables.
Let Mazda Technologies deliver the infrastructure to you so you can deliver to your investors and customers.
Jump-Start Services
- Deploy new servers
- Rapid build for new sites
- Expansion for rapid growth
- Colo moves and consolidations
- Reliability improvement projects
- Operations team augmentation
- Rapid deployment of 724 Support
- Audit response and repair
- Remove Single Points of Failure (SPOF)
- Colo clean-up & prep
Engineering
- Install new servers
- Linux/Windows server configuration
- Network design (new & upgrades)
- Configure firewalls, load-balancers, etc.
- Network reconfiguration
- Cage layout & planning
- Full site deployment
- Custom system monitoring
- Project management
Operations
- System administration
- Upgrades and patch management
- Change management
- Problem identification and resolution
- Inventory mangement
- Network and service monitoring
- Capacity management
- 2nd & 3rd-tier escalation
- Disaster recovery
- 724 Support services
Solutions
Is your site up and down? Are you short headcount or staff? Do you have a long list of things to do "real soon"? Are you (or your team) tired of getting paged in the middle of the night? We can help.
Mazda Technologies can rapidly deploy experienced engineers to take on individual projects, do site improvements and upgrades, handle 724 Pager Support, all in a fully documented, organized and responsive manner. We can do this fully turn-key OR work with your existing Ops team to make things run right.
Let Mazda Technologies take those Ops tasks so you can get back to your very long list of other things to do.
New Site
- Colo selection and prep
- Hardware selection
- Network design
- Rack layout/planning
- Security design
- Unbox, rack, cable & test
- Network configuration
- Server configuration
- Failover planning & test
- System documentation
- Service monitoring
- 724 Support
Growing Site
- Add additional hardware
- Remove single points of failure
- Failover design & configuration
- Inventory & document
- Expand to new racks/cabinets
- Move to new colo/data center
- Performance assessment & tuning
- Reliability improvements
- Change management
- Custom system & service monitoring
- Other projects small & large
- 724 Support
Established Site
- Staff augmentation
- Outsourced Operations
- Global expansion
- Network reconfiguration
- 2nd & 3rd-tier escalation
- Capacity planning & management
- Disaster recovery
- Software migration
- Environment stabilization
- Process & site audits
- Local hands in colo (SF Bay Area)
- Data center moves & consolidation
Engineering
Mazda Technologies engineers are trained, experienced and focused on one job: building reliable infrastructures for web-sites and web-based services. Our clients develop application software, so we don't do that. We DO plan, design, deploy and configure networks and server farms that provide high-reliability, cost-effective platforms for your application or site.
We know Cisco, Foundry, Big IP (F5) and other networking equipment. We do Linux of all flavors as well as Solaris and Windows. Starting from scratch, we can use our template library and expertise to quickly develop a network architecture that maximizes YOUR site's performance. Incorporating failover, load-balancing and redundancy is always part of the package.
And we are adept at balancing your specific need to manage cost, reliability, time-to-market and performance.
Whether you have an application that is ready for a turn-key build for launch, need to add additional capacity, eliminate failure elements or all of the above, we can help.
Let Mazda Technologies worry about the infrastructure so you can focus on your software!
Networks
- Cisco, Foundry, Big IP, Juniper, etc.
- Dell, Linksys, Sonicwall, Linux, etc.
- Full design & implementation
- Expansion/reconfiguration
- Firewalls, load-balancers & switches
- IP/NAT/BGB/DNS configuration
- Failover configuration
- Security audits & planning
- Hardware selection
- Deployment & cabling
Servers
- Fedora, Red Hat, CentOS, SUSE, etc.
- Solaris, AIX & OS/X
- OS installation & configuration
- Patch & upgrade management
- Configuration management
- Virtual machines
- Software deployment
- Hardware selection
- Deployment & cabling
Other
- Custom monitoring
- Storage subsystems
- Database replication
- Colo selection
- Site audits & preparation
- Engineering documentation
- Support documentation
- Change management
- Remote access (console, eKVM, etc.)
- Physical deployment
724 Support
Mazda Technologies has developed a 724 Support model that provides start-ups with around-the-clock system support at a fraction of the cost of an in-house model. And, since we can implement 724 Support in just a matter of days, you can have very robust 724 Support in place FASTER, BETTER and CHEAPER than doing it yourself.
What You Get:
For a fixed monthly cost, we monitor your site from our multiple monitoring nodes, as well as from a monitoring node INSIDE your firewall. Based on those checks, warnings and alerts are generated, then sent to our pager-support team, our alert-management/ticket system, our management team and anyone on your team who wants to be notified. Upon receipt of a page, a US-based system administrator acknowledges, verifies and attempts to correct the problem following run-book instructions in a dedicated OpsWiki we set up for you. If the problem cannot be quickly resolved, the issue is escalated per agreed process.
All of our system monitoring is automated, using Nagios and other tools. All system events, warnings, alerts and tickets are managed in a secure, client-accessible ticketing system. Our monitoring, paging, ticket tracking and reporting systems are integrated and web-accessible.
Core Services
- External system monitoring (map)
- Internal system monitoring (if available)
- Notification of critical incidents
- Web-based incident-tracking system
- Real-time notification of incidents
- US-based pager response
- Internal escalations (to Standsure)
- Client escalations (to Company)
- Daily operations reporting
Extras and Options
- Ad-hoc analysis & reporting tools
- Dedicated Operations wiki
- Change management system
- Ticket management system
- Operations list server
- Support documentation & runbooks
- Escalation process & contacts
- Daily management review
- Nagios & Cacti best-practices
Custom Services
Work with our Project Managers, Architects and Engineers to plan and design a custom solution or service package that works for you!
Contact us now to see how we can help YOU.
Call 510.440.8988 or send e-mail to
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